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Business Process Management (BPM) Certificate Program
Course Description
The Business Process Management BPM) Certificate Program consists of three training programs taken in any order, or a 4 day Master class covering all BPM topics for optimising business processes. Some of the programs are available exclusively as highly interactive onsite training classes while others may be taken online. Each online module within a program lasts approximately 60 minutes.
The BPM Strategy workshop (Why BPM?)
(1 day executive awareness workshop)
The Strategy workshop provides a clear overview and explanation of Business Process Management and its key components in order to set the scene for the detailed examination of important concepts and actual implementations. It provides you with the knowledge and tools to gain ownership and support by senior executives and users.
Learn:
- BPM business drivers?
- The need for BPM best practices
- The link between BPM and your current situation
- To demonstrate the impact of BPM on users
- To understand the concepts of BPM's affect on information challenges
- To identify necessary resources and responsibilities for implementing BPM
- To explore the implications of an BPM strategic decision
- To gain commitment for change
The BPM Practitioner program (What is BPM?)
(11 online modules or 2 day training class)
The BPM Practitioner program covers the practice of BPM, role of ECM in BPM, business analysis, process improvement, flowcharting , process modelling, BPM approaches, BPM technologies, and Collaboration.
Learn:
- The practice of BPM
- Role of ECM in BPM
- Business analysis
- Process improvements
- Flowcharting
- Process modeling
- Business process reengineering
- SOA
- Six Sigma and continuous improvement
- BPM technologies
- Standards and protocols
- Collaboration
Download the BPM Practitioner Elearning Product Sheet
Download the BPM Practitioner Classroom Product Sheet
Become an AIIM BPM Practitioner (BPMp) after passing the online exam.
The BPM Specialist program (How to implement BPM?)
(11 online modules or 2 day training class)
The BPM Specialist programs covers best practices to implement BPM, such as project planning, defining business requirements, developing the business case and implementation plan including change management.
Learn:
- How to develop a business case for BPM
- Identify and establish stakeholders and project team
- Gather requirements
- Analysing requirements
- Best practices for process design
- Understand clusters, parallel and sequential processing, natural order, check and reviews, decision making, simplication, and upstream and downstream
- Define project stages
- Project advice, pitfalls and best practices
- Optimising Search and Improving Findability
- Management methodologies including TQM, BPR, Six Sigma and Lean
Download the BPM Specialist Elearning Product Sheet
Download the BPM Specialist Classroom Product Sheet
Become an AIIM BPM Specialist (BPMs) after passing the online exam.
The BPM Master program (Putting it all together)
(4 day training class)
The BPM Master program provides you with a detailed understanding of BPM including the main elements from all of the training programs, in addition to case study exercise.
Learn:
- Participants will use their newly gained knowledge to plan, design, and implement an BPM project based on case study exercises and expertise learned from the Strategic, Practitioner, and Specialist Course programs. Become an AIIM BPM Master after passing the online exam and case exercise.
Download the BPM Master Product Sheet
Become an AIIM BPM Master (BPMm) after passing the online exam and case exercise.
BPM Master Preparation Workshop
- for people that already have both the BPM Practitioner and Specialist designations
(2 day training class)
The BPM Master Preparation Workshop is a highly interactive workshop that enables you to learn, share and discuss global best practices for BPM. The course provides a summary of the main elements from the Strategic, Practitioner and Specialist training courses in addition to additional information, exercises and case studies.
- This workshop is for people that already have both the BPM Practitioner and Specialist designations.
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