COMMERCIAL DISPUTE PREVENTION, SGAIM PUTS AND END TO DISPUTES WITH SUPPLIERS
15 February 2010
February 2010.- SGAIM, the company devoted to the introduction of electronic management solutions for business processes, launches the new Commercial Dispute Prevention service to prevent commercial disputes with suppliers caused by the incorrect invoicing of products and services. With this solution the supplier can rectify the commercial operation in time before suffering a claim or non-payment. Correct invoice management to prevent commercial disputes is one of the priority objectives for companies because one of its main benefits is the indefinite deferral of payment until the problem is resolved.
One of the great advantages of SGAIM’s Commercial Dispute Prevention is the easy access to the information. Among other things, it enables the supplier to view the relevant data in the customer’s ERP system and to find out the status of orders in real-time thus preventing invoicing errors. The systems that offer this functionality store the existing commercial agreements and offer the supplier the possibility of inserting or consulting the most up-to-date information in the agreement reached with the customer.
SGAIM’s Commercial Dispute Prevention allows suppliers to extract information regarding the agreements they have reached with their customers or the invoice items and to request a pre-invoice that guarantees that no commercial disagreements will be produced in the future. Modifications can also be inserted in the commercial agreements or price rates of products and services, etc.…
The main benefits of the solution are: Improvement in customer-supplier relations, reduction in invoice accounting times and prevention of commercial disputes that entail high costs in time and resources.
