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Email management is not optional. You have too much email and it’s almost certainly out of control. Radicati Group estimates that there are 750 million current email users (each averaging 85 emails daily). Gartner indicates a 40% growth in email every year. As email has become central to how business gets done, the management of email has not kept pace with its importance. The continued lax attitude surrounding the use of email, and a lingering perception that it’s “just” email, exposes all organisations to unnecessary risk. Any email - whether residing on the messaging server, in the “deleted” folder, “archived” and saved locally, or on a shared drive - is legally discoverable.
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In addition to exposing organisations unnecessarily to risk, mismanagement of email is also costly in terms of storage space and back-up costs. While difficult, you can control your emails as you control any other business document or record. And emails must be treated as any other business document and potential record. Some emails are ephemeral and need to be disposed of. Other emails are business records. You have to separate the wheat from the chaff - and there’s a lot of chaff - and then save the wheat in a repository that can provide access to that information when required.
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You shouldn’t keep everything, but you do have to keep the important emails. This poster provides the essential elements that you need to know as you set out to control your email.
We believe that email needs to be linked to a records management system, which allows the appropriate retention schedules to be applied while easing retrieval issues and ensuring that emails and attachments are stored once. Unmanaged, email can overwhelm your IT systems and cause great damage to the health and image of your company. Guided into the appropriate channels, email can continue to power your organisation |
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Click here to learn more and/or download the poster
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